According to reports, about half of US companies using AI bots are replacing humans with chatbots. ChatGPT is used by 66 percent for writing code, 58 percent for copywriting and content creation, 57 percent for customer support, and 52 percent for writing summaries and other documents.
Due to this, the concern among those working in this field is strong. But Sam Altman, creator of ChatGPT and CEO of OpenAI, cautions that AI shouldn’t rely on chatbots for “important purposes.” Sam Altman came up with such a warning after the survey report that almost half of the US companies that currently use ChatGPT have started to change workers and seek the help of ChatGPT.
Earlier this month, job advice platform Resumebuilder.com surveyed 1,000 US businesses that use or plan to use ChatGPT. It is clear that almost half of the companies that participated in the survey have already started using chatbots. 50 percent of US companies surveyed have already started using ChatGPT. A similar percentage of workers lost their jobs.
“There is a lot of excitement about using ChatGPT,” Stacey Haller, chief career advisor for Resumebuilder.com, said in a statement. “As this new technology becomes increasingly prevalent in the workplace, workers need to think about how it will affect their current job prospects,” says Stacey Haller.
“Overall, most business owners are satisfied with ChatGPT’s performance. 55 percent say the quality of work done by technology is ‘excellent’, and 34 percent say it is ‘very good’.” Only a very small number gave negative feedback.
Generative Artificial Intelligence Platforms
In India, generative artificial intelligence platforms such as ChatGPT will enlist the help of an “AI colleague” but companies such as TCS have said they will not outsource the work entirely.
Milind Lakkad, chief human resource officer (CHRO) of the country’s largest IT services firm, which employs more than 6 lakh people, says such tools can help improve productivity but cannot change companies’ business models.